I know it's not a huge price difference, it's not hundreds of dollars, but I have spent hundreds of dollars with these guys, and they just won't ever give you a break it seems like. Even when they're in the wrong, they won't do what's advertised. This is really disappointing - just when I thought I found a reliable mechanic I could trust. I DO NOT recommend Reliance Auto.
Their work seems to be pretty good. I've done a decent amount of work with them, replacing CV axles, replacing my A/C compressor and condenser, state inspection, etc. I recently went in for a routine oil change, where they also recommended a tire rotation (which I know I could use). When the invoice came, I was hit with a $68 total. They were charging me $39 for just the oil, and another $24 for labor. When I brought up the fact that their website, along with 2 different signs inside their shop advertise that their price for an oil change is $24.95, they tried telling me that is the "member" price. Bull. Nowhere online does it mention member pricing, nor do the signs. The signs say "our prices vs. competitor prices" - so you would expect to pay what they advertise as their price. They do have a membership program, but the pricing doesn't change - the benefits are 10% off of labor and free fluid top offs, things like that.
We love it here. I remember coming to Reliance Auto Repair Services with huge estimate from Rice Tire recommending over a thousand dollars in repair cost. Mr. Siddiq looked at my vehicle and only recommended minor maintenance on my Vehicle saving me hundreds of dollars.
The staff are very helpful, friendly and very much professional in their work. Especially compared to Merchants and other shop in the area. I recommend these guys.
Excellent service. Every time I have any issues or problems with my vehicle, I stop by reliance auto repair services to get their option and expert advise. They are the ONLY shop I recommend in Gaithersburg.
Everyone was extremely nice and I appreciate them seeing me very friendly and professional yacht charter over there, treat customers like god Amazing service!!!!
Reliance Auto Repair Services is a US Car Repair based in Gaithersburg, Maryland. Reliance Auto Repair Services is located at 19318 Woodfield Rd, Gaithersburg, MD 20879, USA.
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