PLEASE CHANGE YOUR PHONE NUMBER ON YOUR WEBSITE!!! YOU NO LONGER HAVE THIS NUMBER; I DO AND PEOPLE CALL MY HOME CONSTANTLY, LOOKING FOR YOU. YOU ARE LOSING WHATEVER CUSTOMERS YOU HAVE BCUZ THEY CAN'T CALL YOU!
I actually had the owner of the shop do my hair. Me and my friend called and said we wanted to dye our hair and asked for an estimate. She told us it would be around 75$ each total. So of course we went thinking that was the price or at least CLOSE to the price we would be paying. We go in and she tells us she has to bleach our roots first. She immediately does it without consulting us about it or letting us know the process. After she bleached, she went to go get color. I showed her photos of what color I wanted which was like a dark red. She put the dye in my hair and when she finally rinses it out, my hair is scarlet/orange. Thinking okay you know what I'm paying a cheap price, I'll repair this myself when I'm home and just let her think I approve to be nice. I tell her she doesn't have to straighten my hair & that I don't have the money for it, she insists and says it'll be quick. After we are finally done, she rings me and my friend up for 145$ each. Says she's charging us to take out color, color in, shampoo, blowdry AND straightening.
My experience was very good I love the lady from Mexico. Her name was Claudia. I go there every two weeks with my husband and she does a FANTASTIC job
that being said this place scammed my cousin. they told her one price the day before so shed make an appointment. next day they get her in the chair and start. she asked a few times how much it was gonna cost just to confirm but the lady was vague and wasnt giving her a number. once she was done not only did it look nothing like what she wanted but she also charged her 4 times as much as she had said it would be. they ruined her hair, scammed her, over charged, and on top of all that the hair dressers excuse when we complained (which i dont believe) was "i couldnt charge what i had promised because my boss was in that day" so that leads me to believe she was trying to pull some under the table thing right under her boss' nose! DO NOT TRUST THIS PLACE, they have no integrity and if i were the owner i would fire the lady who did this because one of two things happened, she either knowingly was scamming a teenage girl to get someone in her chair OR she was planning to pull some under the table stuff and pocket the money if the boss hadn't been there.
long version: first of all when we walked in to complain there was already someone else in there complaining. they were also whispering something about how they "DID NOT PASS INSPECTION" the day the treatment was done, so WATCH OUT!
No consulting about this during the process. Keep in mind, she bleached my ROOTS and my friends full head (no difference in price). She didn't get either color we asked for. She was rough with handling my hair and I will never go back here again!
THE WORSTTTTTTTT, this blonde Hispanic lady had no idea what she was doing and after telling her a million times I wanted my hair shorter she kept saying she couldn't do that and that she would charge me double for wanting my cut shorter, even though I was speaking Spanish to her she didn't understand and she didn't want to do what I asked, it was like a pain to simply cut my hair shorter. Never going there again she was incredibly stupid don't waste ur time in there!!!!!!!!!
After speaking with a close family friend who is a business consumer and fraud lawyer, we will be filing a compliant to the federal trade commission for unfair and misleading business practices. Let me be clear when i say i DO NOT want this place to "make it up" to us by trying to fix her hair. i honestly dont think they have the skills to fix it anyways nor would i trust them to at this point. I am posting all of this because i think this is a story that needed to be told to warn others, DONT GO TO THIS SALON. if i could give ZERO stars i would!
short version: dont go here, its awful, theyll lie to you, and you can find much better elsewhere for the same prices.
NOT YOUR PHONE NUMBER!!
Aurora S Hair Design 2 is a US Beauty Salon based in Gaithersburg, Maryland. Aurora S Hair Design 2 is located at 18222 Contour Rd, Gaithersburg, MD 20877, USA.
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