5
618 Center Point Way, Gaithersburg, MD 20878, USA
Gaithersburg, Maryland 20878
+1 800-275-8777

Funny, they dont provide clear tape just for my two piece labels, and asked me to buy, their services really suck

The staff working here are super rude except the lady who helps customers in the lobby. The one star was for her only. The ladies working inside are not patient at all and really rude. And they kept chatting nonsense instead of trying to help customers. OMG, never come back!!

This post office LOST a package I sent with a PREPAID label. I was given no confirmation when I dropped it off, because unlike UPS, the staff informed me USPS doesn't give receipts. I was told leave it on the counter, and leave. This bad judgement call ended costing me twice for the contents of my package, as it was never returned. I won't trust this branch again with my packages. I will drive out of my way to go to another post branch.

This place might have the worst service I've ever received at a post office. And they don't have an automated kiosk, so you have no choice but to deal with employees.

I decided to try this location since I was shopping in the area. The reason for my visit at this Post Office was to send a package that had a SMART return label affixed. It was around Noon and there were only two agents, both assisting customers. I was the second person in line when a line began to form behind me. After agent #2 finished with her customer, she left her station to answer the post office telephone while customers were lined up for service. I've never seen this happen at any other post office. When agent #1 called for the next customer, I approached her station and handed her my package (with SMART label). The agent accepted the package and thanked me. I replied that I wanted a receipt and was told that they do not scan this type of package. I told her that I've received receipts in the past at other post offices then she reluctantly scanned the SMART label, handed me the receipt and did not respond to my 'Thank you'. Most likely I'll avoid this post office in the future.

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United States Postal Service — Post Office in Gaithersburg

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United States Postal Service

Post Office at 618 Center Point Way, Gaithersburg, MD 20878, USA. Here you will find detailed information about United States Postal Service: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 5:00 PM
  • Tuesday
    9:00 AM – 5:00 PM
  • Wednesday
    9:00 AM – 5:00 PM
  • Thursday
    9:00 AM – 5:00 PM
  • Friday
    9:00 AM – 5:00 PM
  • Saturday
    9:00 AM – 1:00 PM
  • Sunday
    Closed

Rating

5
/
5
Based on 5 reviews

Contacts

Categories:
State:
Maryland
Address:
618 Center Point Way, Gaithersburg, MD 20878, USA.
City:
Gaithersburg
Postcode:
20878

About United States Postal Service

United States Postal Service is a US Post Office based in Gaithersburg, Maryland. United States Postal Service is located at 618 Center Point Way, Gaithersburg, MD 20878, USA.


Please contact with United States Postal Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find United States Postal Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about United States Postal Service

  • Caleb
    Added 2016.06.13
    Funny, they dont provide clear tape just for my two piece labels, and asked me to buy, their services really suck
  • Seth
    Added 2015.09.23
    The staff working here are super rude except the lady who helps customers in the lobby. The one star was for her only. The ladies working inside are not patient at all and really rude. And they kept chatting nonsense instead of trying to help customers. OMG, never come back!!
  • Jaden
    Added 2015.03.03
    This post office LOST a package I sent with a PREPAID label. I was given no confirmation when I dropped it off, because unlike UPS, the staff informed me USPS doesn't give receipts. I was told leave it on the counter, and leave. This bad judgement call ended costing me twice for the contents of my package, as it was never returned. I won't trust this branch again with my packages. I will drive out of my way to go to another post branch.
  • Allison
    Added 2013.09.08
    This place might have the worst service I've ever received at a post office. And they don't have an automated kiosk, so you have no choice but to deal with employees.
  • Cameron
    Added 2013.06.02
    I decided to try this location since I was shopping in the area. The reason for my visit at this Post Office was to send a package that had a SMART return label affixed. It was around Noon and there were only two agents, both assisting customers. I was the second person in line when a line began to form behind me. After agent #2 finished with her customer, she left her station to answer the post office telephone while customers were lined up for service. I've never seen this happen at any other post office. When agent #1 called for the next customer, I approached her station and handed her my package (with SMART label). The agent accepted the package and thanked me. I replied that I wanted a receipt and was told that they do not scan this type of package. I told her that I've received receipts in the past at other post offices then she reluctantly scanned the SMART label, handed me the receipt and did not respond to my 'Thank you'. Most likely I'll avoid this post office in the future.
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