After she was finished my toes did not look all that great. My daughter could do better.
This review is for Serenity Nail and Beauty Lounge in Gaithersburg off of Snouffer School Road. They do not appear in yelp except under this address. I used a Groupon and got a pedicure there last night. The woman who worked on my feet was very detailed and did a great job EXCEPT she dug so much into my big toe that it bled. The owner has to translate the situation and told me that it was an ingrown toe nail, no big deal, and the techs are supposed to let her know before they proceed with an ingrown toe nail. The owner applied some liquid band aid to stop the bleeding. It hurt and continued to hurt. The area is infected now. There were no apologies. No consolation. No remarks before I left except that the owner was surprised that my nails have never bled before after a pedicure. WHAT??????
Not impressed.
When she drained the bucket, it goes into some piping system they have behind the chairs. It is noisy and once the bucket drained it smells like raw sewage. Gross!!!
Just because they have throne seats does not mean you will feel like a queen.
Photos looked like this spa was somewhat upscale. That is inaccurate.
The spa pedicure is supposed to be worth $60. No way! I usually go to Goshen Nails and pay $45 for a far better pedicure experience. The "55 minute" spa pedicure was 35-40 minutes and not the pampering I would receive at Goshen Nails.
You must go and ask for Alejandra. She's amazing my mani-pedi looks great and is holding up.
And to top it off they do not have a dryer for your toes. Awesome. Won't be going back.
My wife brought me here, it was my first and her second. We both came out smiling and happy with everything. My wife's lady who did the full treatment for her is great and she always recommend her to friends. Her name is Catalina. The one that work on my foot was great too and her name is Windy. I recommend her as well. Great overall experience.
Just want to warn others. It looks like another customer had a similar experience. 05/03/2017
They have white buckets with plastic bags for your feet. Not exactly elegant.
So I went to this salon like a month ago. I used the Groupon promotion since it was my very first time. The place looks amazing no doubt about that. The bad part is the nail technician seems not to know what she was doing wrong. The pedicure was ok she just cut too much of the dry/dead skin around the toe nails that made it hurt a bit. I was used getting my nails like that back home but since we are in the US alot of people will not be happy about that (it could cause a legal problem if your tech just keep cutting stuff w/o your client's concent). I know because the salon I used to work at they will not touch or cut deeper w/o the client asking them or even the client tells them they will not cut too deep (they rather be careful than sorry). The jel manicure sucks!!! (or just the nail tech)Like seriously? She will put the top coat already knowing that the color on my nails were oviously not even. When she put the 1st coat the polish seems to be running out since it was too light like almost clear polish looking like. ( it was fine with the first finger but getting worst w/ the rest). Even on her second coat it was the same I tought she will fix it. When she was about to put the top coat I stopped her but I think she couldn't understand me so I called the receptionist/owner she then saw what her tech did even she agreed it was wrong. She sudgested to change the polish color I was even fine w/ that since her technician was willing to let me go w/ a messed up nail color on my nails. The tech just then kept applying like 2-3 more coat just to make it looked like the 1st finger she did. I know that since she put too much coat I know it will get messed up. I was just really not happy about it. Also no apologies or whatsoever. They seems nice but the service sucks. Never again. Clearly the place is nice but that is not all about that. Client come for a good service the beauty of the place is just a plus.
I only went here because I had a Groupon and I thought I would check them out. I got the spa pedicure.
Serenity Nails Beauty Lounge is a US Hair Care Studio based in Gaithersburg, Maryland. Serenity Nails Beauty Lounge is located at 8361 Snouffer School Rd, Gaithersburg, MD 20879, USA.
Please contact with Serenity Nails Beauty Lounge using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Serenity Nails Beauty Lounge opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care Studio in Gaithersburg