It takes them forever to get the furniture!!! We make the decision quickly in order to have furniture earlier. We ordered bed, sofa, dining set.… they said that may take 4-6 weeks we think it's okay, then it's has been 6 weeks already but they are still not sure when can we get the furniture?? They said our dining table is back ordered and they can only do free deliver once so all our stuff is on hold. It's ridiculous, we have being sleeping on floor for a few weeks. I just ordered a very normal dinning table, if you tell me that will be this situation I won't order it then.No apologies, no reasonable estimation. If I order something online it will be quicker. BTW I ordered something from Ashley home store online, it was delivered broken. We are okay with waiting, as long as you provide us with some reasoning here? And we return something before it was shipped, they charge 10% restocking fee of the ORIGINAL price. Next time I would rather go to IKEA to get something I can use right away! So how long should I start to plan before I move in? Half year? Then I can get my furniture on time?
Two weeks ago, we visited this location in search of furniture for our new home. Roderick helped us and he was great! He spent several hours with us during to visits to the store in the same day and helped us select dining room, living room, and accent furniture that fit our budget, our likes, and our needs. He was very friendly, helpful, and listened to us! I am picky and he took that in stride--plus he helped my husband weather the furniture buying experience! If you go here, see him to help you. The store manager Raheem and the ladies working the financing/check-out are also wonderful.
Roderick, Krystal, and Rohin were awesome! I previously dealt with a different store and had many problems. When we called last night, Roderick was extremely helpful and everything was pretty much set when I came in the next morning. The whole process was pleasant and seamless. We'll return soon for other furniture needs.
My husband and I were in search for a new bed today. We are so glad we went into Ashley and met RODERICK! I had done some research and had a list with me. He gave me honest info about each type of bed frame and mattress and the store manager even directed us to stores that have other mattress brands. After leaving and exploring more stores, we came back and ordered our bed and mattress from RODERICK! Roderick is an excellent salesperson who is really knowledgeable about furniture and focuses on customer service. Go see RODERICK and you will not be disappointed!
Great experience with the manager John and Roderick! Very helpful and friendly. Was able to purchase my bedroom set at a reasonable price with great customer service. Recommending my roommate to go to this store as well!
Ashley Homestore is a US Furniture Store based in Gaithersburg, Maryland. Ashley Homestore is located at 534 N Frederick Ave, Gaithersburg, MD 20877, USA.
Please contact with Ashley Homestore using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Ashley Homestore opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Gaithersburg