My family's recent experience with DeVol Funeral Home compels me to try to help other grieving families avoid the added pain we endured from such uncaring, unreasonable people. We had just lost our beloved Mother and noticed upon our arrival, that neither the woman who answered the door nor the funeral director acknowledged our loss. It was all business. That attitude continued when we asked for a single extended viewing rather than the standard schedule. We were told that they just don't do it that way -- apparently too inconvenient for them to have to staff it. We asked for limo transportation from the funeral home to the church the morning of the funeral and that was also a problem. They could arrange for a limo, but only in a taxicab sort of way. The hearse would "meet us there later." WHAT?! There was no caring OR actual funeral directing -- just the selling of their stock services. We chose to have our Mom transferred to another funeral home whose attitude was very different. If you care about your loved one and want to work with people who care about you, don't choose DeVol.
I came here for the first time yesterday on October 29, 2017 and today on October 30, 2017 to see and pray upon the deceased body of one of my old neighbors, Rosa Maria Sanchez Perez, and it was a pleasant experience overall.
However, the workers (these two short haired brown haired White women) were sort of just rude and interpreted the praying's and were keeping an eye on their watches just to get the people out. But besides that, it was an OK funeral home I attended.
It is not common to write a review for a funeral home, but I would like to take the time and thank Mr. Curtis Day for helping us with a funeral at such a short notice. Not only was the De Vol Funeral home very responsive to our needs, but their way of approaching this sensitive event was very comforting. Unfortunately, some day, everyone will have to face this and I would like to recommend De Vol to help.
Julius
Again, special thanks to Mr. Day.
Devol Funeral Home is a US Funeral Home based in Gaithersburg, Maryland. Devol Funeral Home is located at 10 E Deer Park Dr, Gaithersburg, MD 20877, USA.
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